I am happy to manage and maintain your prescriptions as part of your care plan. The most efficient way to handle refills is during your scheduled appointment.

Prescriptions are typically written with enough refills to last until your next scheduled follow-up. If you reschedule or delay that appointment, you may run out before your next visit.

To help avoid gaps in your medication:

• Tell me at each visit if you have any refill concerns

• Schedule your next follow-up before you leave

• Keep your scheduled appointments when possible

This is a shared responsibility. Please monitor your supply and plan ahead so your care is not interrupted.

Refill Requests Outside of an Appointment:

Outside of appointments, prescription refill requests are subject to a $45 fee.

How to request: Please reach out to your pharmacy first and have your pharmacy fax the request directly to the clinic. If your pharmacy is unable or unwilling to fax the request, call the clinic at 250-410-4406 or email hello@ivyhealthclinic.com and we will help you arrange it.

Fax: 250-980-3770

• Allow at least 5 business days for your refill to be reviewed and processed

• Once approved, the prescription will be faxed to your pharmacy after the fee is paid

• If you are due for a follow-up or bloodwork, you may receive a temporary supply until your next appointment can be booked

Submitting a request does not guarantee approval, and I may require an appointment before a refill can be sent.